Claims Management

At PMA for Project Management and Arbitration, we provide comprehensive claims management services to protect our clients' interests and minimize potential disputes. We believe that Construction Claims become the habit of the industry and you should equip your organization to avoid and/or prepare a substantiated claim in order to reserve your rights by identifying, assessing, and managing the claims to ensure fair and efficient settlements, maintaining the contractual relationship between parties and helping achieve project success and extra profit. Our team is dedicated to analyzing and scrutinizing the Contract documents and correspondences to draft a substantiated claim and can guarantee the success.

Claims Management

Claims Identification:

  • Contract Review: We review the contracts to identify all clauses and conditions that could lead to potential claims.
  • Identifying Potential Causes: We analyze the project to identify causes that may lead to claims, such as any failure of any obligation.

Claims Assessment:

  • Evidences build/Collection: We initiate / gather evidences and supporting documents for each claim, including daily records, progress reports, and correspondences.
  • Claims Analysis: We analyze claims accurately to determine their validity and impact on the project.
  • Cost Estimation: We calculate the costs associated with each claim, including direct and indirect costs, and their impact on the project timeline to quantum the Claim.

Claims Management:

  • Document Preparation: We prepare the necessary documents to submit claims, including formal letters and detailed reports.
  • Negotiation and Settlement: We negotiate with concerned parties to reach fair and equitable settlements, aiming to reduce disputes and maintain a good working relationship.
  • Follow-Up and Documentation: We follow up on all submitted claims and document the process to ensure a complete and accurate record of all claims and settlements.

Training and Awareness:

  • Workshops and Training: We provide workshops and training programs for work teams to familiarize them with best practices in claims management and how to handle them effectively.
  • Policy and Procedure Development: We assist our clients in developing internal policies and procedures to manage claims efficiently.

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